Introduction
Kate Nicole Wellness is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, membership portal, virtual classes, and training services.
By using our services, you consent to the practices described in this policy.
Information We Collect
We may collect the following types of information:
2.1 Personal Information
Name
Email address
Phone number
Billing and payment information
Account login details
Member profile information
Completed forms
2.2 Automatically Collected Data
When visiting our website, we may automatically collect:
IP address
Device type
Browser type
Pages viewed
Time spent on site
Cookies and tracking data
2.3 Fitness & Health information
If you submitted a PAR-Q or intake form, you may share health- related information. This is used solely to provide safe guidance during your training or participation in classes.
How we use your information
We use your information to:
Create and manage your account
Deliver virtual classes and 1-on-1 training
Process payments
Send member updates
Communicate with you about your membership
Improve website performance and or user experience
Meet legal or regulatory obligations
We do not sell or rent your personal information to third parties.
Payment Processing
All payments are processed securely through Wix Payments. We do not store your full credit card information on our servers.
Data Storage & Security
We take reasonable measures to protect your information, including:
Encrypted data storage
Secure payment processing
Restricted access to private areas
Regular system monitoring
However, no online platform is 100% secure, and we cannot guarantee absolute protection.
Your Rights (Canadian Privacy Laws)
Under PIPEDA, you have the right to:
Access the personal information we hold about you
Correct inaccurate information
Withdraw consent (where applicable)
Request deletion of your data (where permitted by law)
To make request, contact us at hello@katenicolewellness.com
